Why Seneca Satellite
Our pledge to our customers:
WE PUT CUSTOMERS FIRST IN EVERYTHING WE DO
Customers are the reason we exist. Seneca Satellite will go above and beyond for our customers. The best relationships are always based on trust and we will do everything we can to earn our customer’s trust, with exceptional service before, during, and after the sale
WE INVEST IN WORLD-CLASS EQUIPMENT AND PEOPLE
We invest in our equipment and people so that we remain the destination of choice for customers who require reliable, honest, transparent offers in all the services we offer. We ensure that all customers get the satisfaction of the service they choose. We want our customers to be confident in Seneca Satellite. You will never hear us oversell our products just to get a sale, if the product a customer is asking about does not meet their need, want, or desire then we will be the first to advise them the product is not suitable for them.
You will be treated with respect
We will take the time to answer your questions
We will give you clear explanations in plain language and not “Technical terms”
Your monthly service fee will be the price we quote to you with no hidden fees or unexpected rise in your bill.
Your calls will be returned in a timely fashion
Your install will happen on the date that we promised, or you will be notified if there is a delay that is unavoidable
I have worked with these guys 2 times during the course of 6 years. They are always helpful and very prompt on things. I have really enjoyed my HughesNet Internet. I highly recommend Seneca for all your TV and Internet needs.
Very timely in assisting with my Satellite questions. They always provide the best service with professional and trustworthy employees. Highly recommend them for all your Satellite and Internet needs.
Pleasant experience! Thank you for the friendly, smooth installation of HughesNet. So far, we love it!
Great people and service! Always there to make sure your TV and Internet is working at it’s greatest potential!
Andy and Donna are so nice, they help me out anytime that I need it.
Andy, Donna and Tyler are wonderful, HIGHLY RECOMMENDED! Thanks for everything.
Great service always takes care of their customers! Love it!